Shipping policy
Shipping
All orders ship from Sydney, Australia.
Processing
Orders placed before 12pm AEST on a weekday are packed and dispatched same day. Orders placed after 12pm or on weekends ship the next business day.
Rates
Standard shipping – $10 flat rate (3–8 business days via Australia Post)
Express shipping – $15 flat rate (2–4 business days via Australia Post)
Free standard shipping on orders over $120
Remote areas (Far North QLD, regional WA/NT) may take a few extra days.
Packaging
Everything is packed by hand. Fragile items are wrapped and boxed to survive transit; if something arrives damaged, email us and we'll sort it out for you.
Damaged or lost orders
If your order arrives damaged or doesn't arrive at all, email support@aleoshop.com.au, we'll replace it or refund you. Not interested in making that your problem.
International shipping
We are currently shipping to New Zealand, US, UK, and Vietnam.